Care Coordinator – Chester

Overview:

SureCare Chester is a quality home care provider and we are recruiting a dedicated and committed care coordinator to join our dynamic team based in Chester.

We offer a competitive salary and the opportunity to grow with our company.

The role of a care coordinator is one of the most important roles within the company, involving the care and support of all clients and Care Assistants.

The successful candidate will be responsible for the planning and allocation of care calls for care Assistants using scheduling software. Care Assistants are assigned to service users, according to SureCare policies and procedures, and the care coordinator then works to ensure that all care calls are filled on a daily basis as well as when there are times of staff sickness, holiday or emergencies.

The care coordinator’s role will involve:

• Matching and assigning Care Assistants to clients
• Liaising with and providing support to Team Leaders and the Registered Manager
• Responsibility for certain data input relating to specified area as changes occur
• Ensuring that holiday/sickness and emergency calls are assigned and recorded
• Preparation of reports and handling emergency incidents as required
• To assist with the running of the out of hours on-call service as required
• Recruiting of Care Assistants

Key competencies of the Care Coordinator include:

• To be able to plan and allocate the workload of care staff
• To be able to establish and maintain effective working relationships
• To be able to prepare accurate reports and efficiently handle emergency incidents as required
• Good communication skills and time management
• Sound understanding of good care principles
• Ability to cope under pressure
• Calm and patient
• Ability to display empathy and understanding
• Flexible and reliable

The Care Coordinator must:

• Hold a full driving license
• Live local to Chester in order to attend to on-call services
• Excellent planning, organisational skills and strong administration experience
• Skills in care planning

Desirable qualities of the care coordinator:

• NVQ 3
• Experience as a supervisor or senior care worker or care coordinator within a Domiciliary care environment.

This is a full-time position and requires being part of an on-call service.

If you are looking for an exciting new opportunity with the chance to further your career and experience, then please apply. We are looking forward to hearing from you.
 

Key Points:

• Good communication skills and time management
• Sound understanding of good care principles
• Ability to cope under pressure
• Calm and patient
• Ability to display empathy and understanding
• Flexible and reliable
• Must hold a full UK driving license
• Excellent planning, organisational skills and strong administration experience

Benefits:

• Encouragement for career progression in our ever growing team
• Blue light card qualification – receiving major discounts on a range of famous brands including Apple, Argos, B&Q, Currys, Domino’s and Many more!!!

Working Hours:

Salary: